Warning: This website is not optimized for Internet Explorer 6.
Download Internet Explorer 9, Firefox, or Chrome.

Find out why this website is not optimized for Internet Explorer 6.

  • Corporate Social Responsibility
  • Corporate Social Responsibility
  • Corporate Social Responsibility

Corporate Social Responsibility


In recent years, corporate social responsibility issues have figured increasingly prominently on the business agendas of companies with transnational operations. Quite apart from basic ethical considerations underlying such programs, a failure to observe the basic norms of corporate social responsibility, including human rights and labour standards obligations in a company’s foreign operations, can lead in practical terms to significant financial and reputational damage. 

Risk of litigation related to violations of corporate social responsibility norms is an emerging concern. There has been an increase in recent years in private litigation against companies with transnational operations for abuses allegedly committed by subsidiaries.  Such cases have recently been allowed to proceed in Canada and are also possible in the United States and the UK. They can lead to significant legal costs, reputational damage and potentially significant damage awards depending on the outcome of the case.  Failure to observe minimum CSR standards may also disqualify companies from winning contracts with large international businesses and international financial institutions such as the World Bank which require their suppliers to have adequate CSR programs in place.  

Growth in shareholder activism on social responsibility and sustainability issues has increasingly included shareholder resolutions directing corporations to adopt policies and programs that help detect, mitigate and avoid human rights abuses. Failure to act in a socially responsible manner can also lead to social unrest, resulting in forced closings (temporary or otherwise) of company operations leading to large lost opportunity costs and financial losses. 

In the retail and consumer goods area in particular, where discretionary purchases are often influenced by non-commercial considerations, companies find themselves under increasing pressure from both their customers as well as from shareholders and other stakeholders to ensure that minimum acceptable international standards are respected as part of a comprehensive system of ethical sourcing of products throughout their supply chains. A failure to do so can lead to consumer resistance, leading ultimately to lost sales and decreased market share.

A CSR program may include a number of steps such as:

• conducting risk assessments to determine areas where company operations  may be having a detrimental impact on human rights;
• drafting codes of conduct and policies to ensure that appropriate obligations concerning compliance with human rights and labour standards as prescribed by the United Nations, particularly the UN Guiding Principles on Business, and by the International Labour Organization (“ILO”),  are adhered to in company operations;
• conducting employee training and ongoing audits and monitoring to ensure compliance with relevant standards;
• when dealing with third party suppliers, ensuring that the relevant human rights and labour standards are incorporated in  manufacturing and supply contracts as appropriate;
• drafting and enforcing supplier codes of conduct with appropriate sanctions for non-compliance;
• ensuring that factory audits are performed as required, to ensure compliance with codes of conduct in locations where suppliers have manufacturing facilities in developing countries where local regulatory regimes may not by themselves provide adequate protections for worker safety and other human rights;
• implementing traceability systems to monitor the sourcing of inputs for manufactured products throughout the supply chain; such traceability systems may be focused on  issues such as labour standards, human rights, environmental and/or other desired standards such as safety and quality control at each stage in the supply chain and conflict minerals; and
• achieving acceptable resolution for issues of non-compliance or imposing appropriate sanctions on suppliers where warranted.

We can assist companies in determining what obligations must be met in this area and work with corporate staff to design a legal and institutional framework adequate to ensure CSR standards are met in a timely fashion.

Publications and Presentations: